Common Questions, Instant Answers

Everything you need to know about our recovery protocols, technical hardware, and global shipping standards. If your specific query isn't listed, our technical team is ready to assist.

Physio Approved

Engineered with therapists for safe recovery.

Direct Support

Need help? Contact our team.

support@zenocup.com →

Frequently Asked Questions

Our devices use aerospace-grade components and high-torque brushless motors that provide deeper muscle penetration (16mm amplitude) than standard consumer-grade massagers.

Equipped with 2600mAh high-density cells, you get up to 6 hours of continuous use per charge. For most users, this means charging only once every 2-3 weeks.

Yes. Our patented motor casing operates at just 45-50dB. It's quieter than an electric toothbrush, making it perfect for use in front of the TV.

We want you to feel the difference. Try it for 90 days; if your recovery doesn't improve, send it back for a full refund. We even cover the return shipping.

Pressure sensors in the handle communicate with the motor 50 times per second, automatically increasing torque when you apply more pressure to stubborn knots.

Yes! At checkout, you can select Klarna or Afterpay to split your total into 4 interest-free installments.

All orders are dispatched from our fulfillment centers in California or New Jersey. Expect delivery within 3-5 business days.

You receive the Apex Pro Device, 6 customized attachment heads, a protective travel case, a global USB-C fast charger, and a specialized recovery guide.